Gentoo Sunderland published Quarterly Performance Reports and a Annual Report for Customers. Enabling us to share key performance information with you.

We are committed to providing high quality and customer focused services and during the course of the year we gather information about how we are performing against our service standards.

These publications are designed to keep you informed on a regular basis about how we are performing and how we re-invest the rent we collect.

Quarterly Performance Report

July to September report
 
April to June 2011 report 

January to March 2011 report 

October to December 2010 report

July to September 2010 report

April to June 2010 report


Customer Annual Reports 

2010-2011
 
2009-2010
 
2008-2009

 
We hope that customers find this information useful and enjoy reading the reports. If you have any feedback contact the Communications Team on 0191 525 5000 or email communications@gentoogroup.com.