We are committed to providing the best possible services and homes for all customers. To do this we must be sure we are ‘getting things right’ for our customers by consulting and involving them in the decisions we make.

We offer a range of ways you can find out what we are doing as well as opportunities to get involved in the decisions that that affect you. This section is designed to give you information on these range of options to help you decide on how you can make a difference to Gentoo and our housing services.

Your feedback and involvement is vital for us to be able to deliver excellent services and improve the quality of life for people locally where they live.

Involving everyone

We want to make all of our involvement options open and accessible to everyone. We are always willing to listen to new ideas about how to involve people who are currently not involved.

We are particularly keen to encourage the following groups of people to become involved:

• Young People
• People from minority backgrounds
• People with support needs

For further information on being involved click here. 

If you would like to get involved or have any ideas on any other ways you would like to get involved contact the Customer Involvement Team on 0191 525 5000 or email CITeam@gentoogroup.com