If you wish to pay rent, insurance or court costs, please click here  to visit allpay.

If you wish to pay any other item, please contact our customer services centre on 0191 525 5000.

Gentoo Sunderland recognise that paying your rent or your service charge is one of life’s necessities.  We want to make it as quick, easy and convenient for you as possible.  We provide a range of ways for customers to pay and continue to investigate new ways in which you can pay.  We are committed to providing a fair service and supporting customers to prevent debts from building up from unpaid rent and service charges.  This is referred to as Income Management.

This section of our website provides information on how to pay on time, how your rent and service charges are calculated and what support is available to help you manage your money.